The Squires Group

Field Support Manager

US-MD-Columbia
Job ID
2017-8132
# of Openings
42
Category
IT Infrastructure

Overview

The Squires Group is staffing for an exciting long-term project located in the Fort Meade, MD area.  Currently, there are multiple openings for Field Support Managers.  As a Field Support Manager, you will implement business processes and assist in process improvement initiatives in order to enhance customer service. This is a 10-year project, and, per our Federal Government Contract, candidates must be US Citizens with an active TS/SCI FS Poly clearance.

Responsibilities

  • Manage service delivery staff to ensure service levels and objectives are met
  • Implement operations improvements to meet established objectives across multiple facilities
  • Assist in managing activities related to customer requirements, budget challenges, human resource needs and plans for new business development within assigned area
  • Facilitate customer relationship and satisfaction while ensuring adherence to company policies and processes
  • Investigate matters of significance, and recommend and implement appropriate course of action

Qualifications

  • 7 years of experience (may include a combination of work history and education: Masters = 6 years of experience; Bachelors = 4 years of experience)
  • Ability to dig deep to solve problems and manage projects
  • Conflict resolution, analytical, and decision-making skills
  • Excellent communication skills
  • DoD 8570 IAT Level 1 or MCSE is a huge plus
  • Per our Federal Government Contract, candidates must be US Citizens with an active TS/SCI FS Poly clearance 

A Thousand Reasons to Give Referral Program:

Refer a friend and you both can earn $1,000 if we place them in a new job or contract opportunity! If you see a position posted by The Squires Group and know the perfect person for the job, just send your friend's contact information to us at 1000reasons@squiresgroup.com.  Please click here for more information on this referral program.

 

4 Reasons to Join The Squires Group, Inc.:

  1. Our Commitment to You - We offer competitive pay, multi-year projects and a list of exciting clients.
  2. Work-Life Balance - We work hard, we work smart and have quality time for family and "life."
  3. Golden Rule - We treat our consultants the way we want to be treated: with integrity, professionalism and trust.
  4. We Care About You – We help you meet your career goals and continuously support your efforts in the field. 

The Squires Group, Inc. is an Equal Opportunity/Affirmative Action Employer

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